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I can’t log in on my account.

When trying to log in to your account, you might receive a notice that your email address and/or password is incorrect. In that case, be sure to check if your email address is correctly typed in the form. Email address and password are case sensitive.

  • Wrong email address
    For reasons of privacy, we will never give your email address to a third party. In case you forgot your email address, you will have to make a new account on our webshop. That’s because we can never be sure about the person asking for that email address.
  • Wrong password
    We do not store your password, so even we don’t know your password. We will also never phone or mail you asking your password. When you forgot your password, you can simply request a new password on the page where you are able to log in. Once you have regained access to your account, you will be able to change your password to something else by clicking “my account”.