Your order is.. NOT EXACTLY WHAT YOU WHERE LOOKING FOR?

If you are not satisfied with your purchase when you receive your order, you can return the shoes to a maximum of 14 days (after receipt). The shoes must be unworn, in the state in which you received them and in their original box.

Return as follows:

1)    Enter the return slip (at the bottom of your invoice)

Enter the reason for return on the return slip and put the return slip in the shoe box to be returned. This way we can easily connect the shoes to your return.

2)    You return

via a berca.be store

Bring the shoes in their original box to one of our berca.be stores. This is completely free of charge.

via a postal package

You can send your package back to Berca-Webshop, Hoogbeverenstraat 25, 8850 Ardooie, Belgium via Bpost or courier company. The costs for this depend on the courier company and the country from where you return the package. Please put the shoes in their original box and provide this box with a package. Return shipments must be sufficiently stamped. Unfilled deliveries are not accepted.

 3)    We will refund you as soon as possible

In the store you can immediately purchase another pair with the provided voucher .

If you do not want another purchase, we will refund your return immediately after receipt at our head office. We refund using the payment method (Bancontact, Visa, iDeal, bank transfer, etc.) that was used for the original purchase.

 4)   Costs

For orders of €75 or more, a €5.95 administration fee may be charged upon return if the remaining order total after deducting the returned items is less than €75.